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Discover how Microsoft implements and manages the software-testing process company-widewith guidance and insights direct from its test managers. Organizing any testing programthe people, processes, and toolscan be challenging and resource intensive. Even when the necessary tradeoffs are made, no development team can test every scenario. This book explains how a worldwide leader in software, services, and solutionsstaffed with 8,000 testersimplements and manages its testing process effectively company-wide. Whether youre a tester or test manager, youll gain expert insights on effective testing techniques and methodologiesincluding pros and cons of various approaches. For interesting context, the book also shares such facts as the number of test machines at Microsoft, how the company uses automated test cases, and bug statistics. It answers key testing questions, such as who tests what, when, and with what tools. And it describes how test teams are organized, when and how testing gets automated, testing tools, and feedbackwith illuminating insights for software-development organizations of all kinds.